Privacy Policy / गोपनीयता नीति
Effective Date: January 1, 2026 | Last Updated: January 1, 2026
Welcome to Chelabot ("we", "our", or "us"). We value your privacy and are committed to protecting the personal and business information you share with us when using our AI-powered business automation platform, mobile application, and web services.
1. Information We Collect
To provide our AI image generation, Facebook Ads automation, and WhatsApp lead routing services, we collect the following categories of information:
- Account & Business Information: Name, business name, email address, password, and WhatsApp business phone number provided during registration.
- AI Generation Data: Text prompts, business categories, product descriptions, and generated promotional ad creative assets.
- Social & Ad Platform Data: Authorized tokens and connection metadata when you connect your Facebook Ads Manager or Instagram business accounts for 1-click ad publishing.
- Customer Inquiries & Lead Data: Incoming customer lead details, phone numbers, and chat logs routed through our automated WhatsApp CRM system.
2. How We Use Your Information
We use the collected information for specific business and operational purposes:
- To generate high-converting promotional images and ad copy using advanced artificial intelligence models.
- To configure, launch, and manage sponsored ad campaigns directly on Facebook and Instagram on your behalf.
- To route prospective customer inquiries and facilitate automated 24/7 replies on your designated WhatsApp number.
- To provide customer support, troubleshoot technical issues, and improve our automation features.
3. Data Sharing and Third-Party APIs
We do not sell, rent, or trade your personal or customer lead data to third parties. We share data only with trusted infrastructure providers and official APIs necessary to deliver our service:
- Meta Platforms (Facebook & Instagram APIs): For publishing ad creatives and managing campaign structures as authorized by you.
- WhatsApp Business Cloud API: For sending and receiving automated lead inquiries and chat interactions.
- Secure Cloud Hosting & AI Engine Partners: For processing image generation requests under strict confidentiality agreements.
4. Data Security
We implement robust administrative, technical, and physical security measures, including industry-standard SSL encryption, to safeguard your business credentials, campaign configurations, and customer lead lists against unauthorized access, loss, or alteration.
5. Your Rights & Data Control
You maintain full ownership of your business data, generated ad creatives, and lead logs. You may request access to, correction of, or complete deletion of your account data at any time by contacting our support team.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: